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Solving complex issues through the “3Cs”

Communications Strategy, Change Management, and Coaching

COMMUNICATIONS STRATEGY

Words Matter -- Leaders that are vulnerable, transparent, and

communicate frequently, build trust and psychological safety

within their organizations

  • Gather Voice of Employee (VOE) and Voice of Customer (VOC)

  • Recommend key internal and external messaging

  • Build communications strategy

  • Develop plans that align with strategic priorities and key events

  • Determine appropriate and applicable communication channels based on audience and message

  • Update internal materials to reflect people-first approach

  • Create communication tools for tracking and monitoring satisfaction and success metrics

CHANGE MANAGEMENT

Change management is all about engaging, preparing,

and supporting the people-side of change efforts

  • Define vision

  • Conduct analyses on current state and pain points

  • Recommend change management strategy

  • Suggest solutions based on strategy and needs by audience (corporate, employee, customer)

  • Build Change Story

  • Determine Stakeholder Engagement Strategy

  • Provide Change Impact Assessment

  • Determine internal and external training needs

  • Design internal and external surveys

  • Align on KPIs and success metrics

  • Facilitate leadership, team-building, and lessons learned sessions

  • Design and lead employee and customer listening journeys 

  • Generate ideas for rewards and recognition

  • Highlight risk factors and collaborate on contingency and risk mitigation planning

  • Review organizational design opportunities

COACHING

Coaching is not therapy, consulting, or a “quick fix.”

What is Coaching? 

 

Coaching is a partnership between coach and client where clients are empowered to take action and move forward through thoughtful conversation. During sessions, clients will:

  • Determine work or life goals and their importance 

  • Uncover ways to solve issues through self-awareness and understanding

  • Align what is happening in the moment with personal values and beliefs

What is my Philosophy?

  • Make a positive difference in the lives of those around me 

  • Help organizations and individuals recognize what is getting in their way of success through self-discovery

  • Guide clients with kindness, curiosity, and intuition to fuel the power to drive change within themselves

Why Me?

While providing coaching services for many years, I became an accredited Associate Certified Coach through the International Coaching Federation (ICF) in 2023. Like most life coaches, I bring my own lived experience to coaching which help form questions that both advance and support clients in achieving their goals. Additionally, my intuition and ability to “read between the lines” help clients go deeper and further in sessions than potentially dancing around an issue.

To learn more or request services, feel free to Contact Me!

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